Will Doherty

304 Winfield Street
San Francisco, California 94110
U.S.A.

Tel. +1 415 826-3532
Fax. +1 928 244-2347

Email: job@willdoherty.org
Web: http://www.willdoherty.org/resume.html

Work Experience

2007-present	Palm, Inc., San Francisco, California Localization Project Manager Contractor Coordinated the localization into six languages of various print and on-device documents and packaging for a Palm, Inc., mobile phone for a new hardware platform and a new operating system. Current rapid turnaround contract under management of Oak Hill Corporation. Technical Writer Contractor Updated and formatted the user guide for a Palm, Inc., mobile phone for a new hardware platform and a new operating system. Project tools included FrameMaker 8 and SVN. Five-week rapid turnaround contract under management of Oak Hill Corporation.
2006 - present	Trance Legends, San Francisco, California Novelist Researching and creating a historical novel about ancient Africa by traveling to story locations, interviewing sources, and locating and reading relevant materials about the origin of Homo sapiens, the Nubian 25th dynasty of the Egyptian empire, the Sahelian empires of Wagadu (Ghana), Mali, and Songhay, Yorubaland and the Benin Kingdom, and Great Zimbabwe and the Kongo Empire.
2000 - present	Online Policy Group (OPG), San Francisco, California Founder and Director of Research and Advocacy, formerly Executive Director Demonstrated a strong commitment to protecting and expanding rights of access, privacy, and safety on the Internet by creating, managing, and growing through partnerships this all-volunteer nonprofit Internet Service Provider and research and advocacy group served by and for more than 100,000 online community members, particularly those who face unfair bias, discrimination, or defamation online, as well as those underserved for other reasons.
2004 - 2005	VerifiedVoting.org & Verified Voting Foundation, San Francisco, California Executive Director All aspects of management and leadership of nonprofit organization championing reliable and publicly verifiable elections. Originated and managed mostly volunteer teams developing the Election Incident Reporting System (EIRS), used to monitor and respond to election problems during the 2004 U.S. election cycle, and one of the first entirely public domain election information databases called The Verifier.
2001 - 2004	Electronic Frontier Foundation (EFF), San Francisco, California Media Relations Director Hired and worked initially as Online Activist, then evolved into media relations, including preparation and distribution of media releases (increased from several to 33 per quarter), development of relationships with media professionals and mediabase (added over 4000 contacts and grew presslist to over 700 receiving releases regularly), pitching, tracking, and archiving of TV, radio, print, and Internet media coverage (grew from around 350 items to more than 1700 items per quarter), op ed placements, and media trainings for staff.
1999 - 2000	Gay & Lesbian Alliance Against Defamation, Inc. (GLAAD), San Francisco, California Director of Online Community Development Handled online policy issues such as online access (filtering), online privacy, and digital defamation, as well as partnerships with other Internet-based organizations. Managed Northwest Regional Media Resource Center.
1999	DAE Interactive Marketing, Inc., San Francisco, California Globalization Consultant Writing web site module describing international calling card access for major telecommunications client of DAE.
1998	International Microcomputer Software, Inc. (IMSI), San Rafael, California Globalization Consultant Formatted multilingual and monolingual software documentation in French, German, Portuguese, and Spanish.
1997	Bowne Global Solutions, Inc., San Francisco, California General Manager Established and managed San Francisco Bay Area office for Bowne Global Solutions, which was formed by Bowne´s acquisition and consolidation of five global software and multimedia localization companies. Responsible for general management, including P&L, finance, sales, marketing, partnering, operations, vendor management, testing, consulting, and translation functions.
1996	Benemann Translation Center (now RWS Group), San Francisco, California, and Localization Industry Standards Association (LISA), Switzerland. Globalization Consultant
1995-1996	ADB, Inc. (now MATISSE Software, Inc.), Redwood Shores, California VP of Business Development Performed extensive market research and competitive analysis for Magic Query data query and reporting tool. Supervised French-English localization of Magic Query. VP and General Manager Established and managed US operations for French company introducing the MATISSE high-performance, multimedia database system to the US. Responsible for general management, including P&L, planning, finance, sales, marketing, partnering, and R&D activities. Hired 11 staff and supervised move of R&D from France to US. Exceeded revenue / expense goals.
1993-1995	Sybase, Inc., Emeryville, California Globalization Operations Mgr. [was Localized Products Group Mgr.] Evangelist for localization within Sybase. Established and managed an effective worldwide process for timely, cost-effective delivery of hundreds of high-quality localized products. Included software, on-line and hardcopy documentation, training materials, multimedia, and some marketing materials localizations into Chinese, French, German, Japanese, Korean, and Spanish. Localized software shipped simultaneously with English product. Translated 4.6M words for $1.2M and grew staff from 1 to 6 in 1993; translated 10.8M words for $3.8M and grew staff from 6 to 20 in 1994. Provided matrix management and funding for 7 staff in Europe and Asia. Achieved bottom third of loaded costs/word measured by LISA in one year. Other projects included development of localization tools, quality assurance methods, a partner program, and adding internationalization to the group´s scope.
1985-1993	Sun Microsystems, Inc., Mountain View and Menlo Park, California Localization Program Manager Original member of Sun's Localized Products Group. Established relationships with European translation companies. Liaison to Nihon Sun for Japanese document localization effort. Supervised technical writers on Korean and Chinese (traditional and simplified) localization efforts. Technical Writer Redesigned Sun's Beginner's Guides for shrinkwrapped SPARCstation 1 release. Wrote/updated LISP, Modula-2, and Mathematica programming manuals. Responsible for FrameMaker conversion and templates.
1983-1985	MIT Project Athena, Cambridge, Massachusetts Technical Writer
1981-1983	Bolt, Beranek, & Newman, Inc. (now BBN Technologies, a Verizon company), Cambridge, Massachusetts Computer Operator

Education

1994-1997	Golden Gate University, San Francisco, California Executive Master's of Business Administration (MBA)
1980-1985	Massachusetts Institute of Technology, Cambridge, Massachusetts Bachelor of Science (BS) in Computer Science & Writing
1985-1995	Continuing education through programs in management and other topics at Sybase Inc., Sun Microsystems, and Stanford University.

Technical Capabilities

Category	Native/Expert	Fluent	Basic	Rusty	Ancient
Hardware:	PC, Sidekick PDA	Palm PDA, Mac, Unix servers	-	Sun workstations	DEC Vax
OS & Associated GUI Software:	Windows	MacOS, Linux, BSD Unix	-	DOS	VMS
Software:	OpenOffice, MS Word, Excel, PowerPoint, Paint, Eudora, WinZip, Mozilla Firefox, QuickBooks, Palm Desktop, Trillian and other chat clients	MS Project, Access, Outlook, Internet Explorer, CoffeeCup, FrameMaker (inc. Japanese), ACT!, SecureCRT, SSH Secure Shell, iTunes, Legacy, Skype	Adobe Photoshop, Acrobat Distiller/Exchange, CutePDF, Gallery, Tortoise SVN, Lotus Notes, SPSS, Sybase SQL Server, SCCS	Lotus 1-2-3, Adobe Illustrator, Pocket Controller Pro, Cisco VPN Client, ManagePro, Dragon Naturally Speaking, Sony Digital Voice Editor	troff
Programming Languages:	-	HTML	Perl, Python, SQL	Java, XML	C, Basic, PostScript, SGML, Lisp, Scheme
Human Languages:	American English	French	German (basic+), Spanish, Portuguese	Arabic, Hindi, Mandarin Chinese, Japanese (conversation, alphabets, & ~300 Kanji), Russian, and other languages	Latin

Organizations, Conferences, and Publications

California Coalition for Civil Rights Steering Committee, elected February 6, 2004
Plaintiff in Online Policy Group v. Diebold lawsuit filed on November 17, 2003
"Media and Democracy Forum" (presenter), New College of California, San Francisco, October 9, 2003
"Bridging the Digital Divides, Equal Access to the Internet" (event organizer and co-host), Techsoup's Digital Divide Forum, August 25, 2003
"Internet Blocking in Schools: A Study on Internet Access in Educational Institutions" (primary author and researcher), Electronic Frontier Foundation and Online Policy Group, June 23, 2003
"Sex and the Internet: What's Happening? What Can We Expect Next?" and "Political, Judicial, and Social Issues in Contemporary American Censorship" (panel), Western Region Annual Conference, Society for the Scientific Study of Sexuality, San Jose, CA, April 12, 2003
"The Great Firewall of China - Internet Filtering and Free Expression" (panel presenter and facilitator), Computers, Freedom, & Privacy Conference, New York, NY, April 3, 2003
"Brief of Amici Curiae Online Policy Group, Inc., and Seth Finkelstein" (co-author), presented to U.S. Supreme Court, February 10, 2003
"Cyberspace After Capitalism", Life After Capitalism, World Social Forum, Porto Alegre, Brazil, January 24, 2003
"Big Brother Is No Longer Fiction: On the Internet, Everyone Knows You're a Poindexter", What Matters, MIT Alumni Association, January 2003
"Taming the WWW: A Provocative Discussion on Internet Filtering" (panel presenter and facilitator), OpenGov02 conference, California First Amendment Coalition, October 19, 2002
Internet Activism and the Law: What Works, What Doesn't and What Will Get You Arrested" (co-presenter), Tech Toolbox Action Camp, Ruckus Society, June 27, 2002
"Workplace Surveillance", guest speaker at Computers and Social Decisions class, Stanford University, June 5, 2002
"Youth & Censorship Colloquium" (co-facilitator), Youth Free Expression Network, early May 2002
"Internet Activism Basics: What Works, What Doesn't and What Will Get You Arrested" (panelist), Computers, Freedom, and Privacy, April 16, 2002
"Workplace Surveillance", presented to LaborTech Conference, San Francisco, December 9, 2001
"Internet Blocking and Censorship", presented to ACLU Activist Conference, San Francisco, September 22, 2001
"Internet Blocking / Filtering: San Francisco Ordinance", presented to San Francisco Board of Supervisors, September 20, 2001
"CyberActivism", presented to Direct Action Forum, July 18, 2001
"Internet Blocking in Schools & Libraries: Law, Litigation, and Community Response", presented to Bay Area Lawyers for Individual Freedom (BALIF) Board of Directors, San Francisco, May 21, 2001
"Internet Blocking in Schools and Libraries: Law, Litigation, and Community Response" (panelist and co-organizer), BayFF, San Francisco Public Library, May 6, 2001
"Internet Blocking: Public Policy Implications", presented at University of Southern Illinois at Edwardsville, April 23, 2001
"The Hollister Case" (panelist), National Lesbian and Gay Journalists Association, San Jose State University, February 22, 2001
"Filtering and Internet Access", presented to Free Expression Network meeting, May 25, 2000
"Cyberactivism 101: Working on the Web" (co-author), Gay & Lesbian Alliance Against Defamation, 1999
"Creating Multilingual Web Sites", Multilingual Computing magazine, #25, Volume 10, Issue 3
"JavaOne: 'Write Once, Run Anywhere' in Any Language?", Language International magazine, Vol 10.3, June 1998 issue
"Document Globalization: Process and Guidelines" presented at and published in proceedings of 1st International Beijing Conference on Electronic Publishing and in LISA Newsletter
MIT Thesis: "Effects of Medical Information Systems on the Patient-Physician Relationship"

Keywords

Technical Writing, Technical Publications, Localization, Internationalization, Training, Civil Liberties, Civil Rights, Media Relations, Communications, Activism, Internet, Web, Online Community, Internet Service Provider, Access, Privacy, Defamation, Digital Divide, E-Voting, Freedom, Surveillance, Internet Blocking, Filtering, Censorware

Prefer San Francisco location. Will travel. References available upon request.